Operational resilience design

See how your important business services hold up end to end
Resilience often grows up in silos: continuity in one team, IT recovery in another, third-party risk in a third. Nobody can show how the important business services hold up end to end.
How we help
What the work covers and what you get

  • A close-up shot of a consultant discussing strategy with a client in a modern office setting, featuring a notepad and digital devices. The background shows a bright, airy office with green plants, emphasizing a professional atmosphere.
    What we do

    We identify your important business services, map the people, processes, technology, data and suppliers behind them, and set impact tolerances. We then build the framework, operating model and governance to keep all of this current.

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  • A close-up shot of a diverse team brainstorming around a table covered with charts and documents, showcasing collaboration and teamwork. The background is a bright office with large windows, symbolizing transparency and innovation.
    What you receive

    A working resilience framework with service maps, impact tolerances, scenario tests and a governance model that fits how your organisation already runs.

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  • A close-up shot of a consultant leading a training session with employees, using a digital presentation. The setting is a modern office with engaging visuals, highlighting an interactive learning environment.
    Capabilities

    Important business services · Service mapping · Impact tolerances · Scenario testing · Self-assessment · Governance and operating model · Metrics and MI

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  • A close-up shot of a consultant reviewing performance metrics on a digital dashboard with a client. The background features a high-tech office environment, highlighting a focus on analytics and decision-making.
    How to start

    Book a no-obligation 30-minute scoping call. You speak directly to us, and we agree scope and timing before any work starts.

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